Help & Support

Hello,

Thank you for visiting the Jhingalala site.

Have a question? We're here to help you, Have a comment? We value your feedback and would love to hear from you.

How to place an order?

To place your order, follow these steps :

  • Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
  • Once you’re done, click the ‘Add To Cart’ button.
  • After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’.
  • From there, you can either login to your existing The Souled Store account or simply continue as a 'New User' and create one.
  • Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.

How do I know if my order was placed successfully?

  • Once you successfully place your order, you will receive a confirmation email & SMS/Whatsapp with details of your order and your order ID.
  • You’ll receive another email & SMS/ Wahtsapp once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!

EMAIL US

Drop us a note by filling up the form below.

If you are reporting a problem with any of our product(s), please be sure to include your shipping address and a contact number where you can be reached during the day, so that we can contact you for further information.

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CONTACT US

If you would like to speak to our consumer advisor, please call us at:

+91 011 41638363
10 AM - 7 PM, Monday to Saturday

REACH OUT TO US AT

ALDIVO CREATIVE PRODUCTS PRIVATE LIMITED

X-12, OKHLA PHASE 2

OKHLA INDUSTRIAL AREA

NEW DELHI - 110020, INDIA

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